Refund policy

Essential Collection, Outerwear, Shackets, Knitwear & Accessories: If you are not satisfied with your item, you can return it. Items must be returned within 14 days of delivery and be in new, unworn, unwashed and unaltered condition. Since these items are made-to-order, returns are subject to a 20% restocking fee. Please note we do not cover the cost of return shipping. For international orders we do not credit the original cost of shipping. Before processing any returns, please contact us.

Signature Collection: Signature collection garments can only be returned after the entire fitting process has been completed - including final alterations, and post-alterations fit review. If you are still not satisfied with the garment after the complete process, you can return it. Items must be returned within 30 days of delivery and be in new, unworn and unwashed condition. Since these garments are bespoke, we must deduct the cost of your try-on garment(s) and the fabric cut for your final garment(s) from the amount of your refund. Please note we do not cover the cost of return shipping. For international orders we do not credit the original cost of shipping. Before processing any returns, please contact us.